Verzendbeleid

SHIPPING POLICY

Shipping Locations

We currently ship to:

• Belgium
• European Union countries
• Great Britain

Shipping Costs

• Belgium: €9
• European Union & Great Britain: €15

Shipping costs are calculated at checkout and added to your order total.

Delivery Timeframes

• Belgium: 3-5 business days
• European Union: 5-7 business days
• Great Britain: 7-10 business days

Please note that delivery times are estimates and may vary depending on your location and external factors such as customs processing or carrier delays.

Order Processing

All orders are carefully packed and shipped by us directly. Orders are typically processed within 1-2 business days of purchase. You will receive a confirmation email with tracking information once your order has been shipped.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us within 14 business days of the expected delivery date. We will provide a replacement for eligible orders. Please include your order number and details about the issue when you reach out.

Customs and Import Duties

For orders shipped outside Belgium, customers may be responsible for customs duties, taxes, and fees imposed by their country. These charges are not included in our shipping costs and are the responsibility of the recipient.

Contact Us

If you have any questions about shipping or need assistance with your order, please don't hesitate to contact us.